Complaint form

Are you not completely satisfied?

We will find a solution and ask you to provide us with the following information.

Of course we are happy to answer any questions you may have.
We are available for you Monday to Friday between 7:00 a.m. and 4:00 p.m.
Available by phone at +49 (0) 152 08 59 46 09 or via email at reklamation@chameleonmarketing.de .
Thanks for contacting us. We'll get back to you as soon as possible.
🚛
Lieferung
📦
Produkt
Mindermenge
Transportschaden
Fremdware erhalten
Lieferverzug
Sendung gilt als zugestellt. Ware nicht angekommen.
Beschnitt
Fremdware erhalten
Verarbeitung
Design

Photo documentation of complaints – how to do it right

In order to keep the costs of postal delivery to a minimum, we require three clear photos from you that show at least 15% of the goods received.

Please note:
In exceptional cases, we reserve the right to send up to 10% of the goods by post for inspection to request.

How to photograph defective copies correctly:

  • Show the affected areas clearly and sharply
  • Make sure you have good lighting
  • Place the goods on a neutral background
  • Show the overall impression (not just detailed shots)

Supported file formats for upload:
JPG, GIF, PNG, PDF
Thanks for contacting us. We'll get back to you as soon as possible.
Thanks for contacting us. We'll get back to you as soon as possible.

Send

I accept the terms of service